Refund and Return Policy

Welcome to PoojaWoodArt! We want you to be happy with your furniture purchase. If you have any issue with your order, our team is here to assist you.

Return Policy

Return requests can be initiated within 7 business days of receiving the product.
The product must be unused and in its original condition and packaging.
To request a return, please contact our customer support team with your order number and reason for return.
Customized, personalized, or made-to-order furniture may not be eligible for return.
Products must be returned in suitable condition for inspection before a refund or replacement is approved.

Refund Policy

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 7 business days.
Shipping charges may be non-refundable unless the return is due to a defective, damaged, or incorrect product.

Damaged or Defective Items

If your furniture arrives damaged or defective, please contact us within 48 hours of delivery.
Please provide clear photographs/videos of the product and packaging so that our team can verify the issue.
After verification, we may arrange a replacement, repair, or refund, depending on the nature of the issue.